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Pro-Stitcher Communication



  • Belinda Wallace

    Motors will not connect.  getting the S where the motor icon should be.  Crosshairs will not move.  Tried your suggestions, rebooted, checked luck.


  • kathyrussell

    I had the same problem!! Asked my dealer and they said I was in Simulator mode. Go to Settings, Advanced, then there should be a Simulator On/off button, turn it off.

  • sschlichter

    I have an Avante with pro stitcher. I am apparently losing connection between the two. I have shut down and unplugged machine, unplugged all cables and plugged them back in. When I touch the run button, the machine will not take the tie off stitch but the machine will move over then pauses, says to pull up thread, there is no thread to pull up because it doesn’t take that stitch. I have repeatedly tried to reconnect the motors and machine to no avail. Based on Facebook comments, this seems to be an ongoing problem.
    Any help appreciated!

  • Sara Falk

    I am also having this problem.  I was using it and every thing was going great...rolled it to the next row, and now is moves but wont stitch.  I did all the trouble shooting according to the book.  Called a friend who has the same machine, and even the one seems to know what to do to help me.   PLESE HELP!


  • Sara Falk

    I talked to Dawn, we got the problem solved.




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