Simulation

Sheryl Burns

• June 28, 2021 02:08

Attempting to install Simulation on my laptop using "Pro-Stitcher Simulation Installation Instructions" from HQ website.  I get "Installation Completed" and hit Close.  I briefly see a green "Handi Quilter" screen and then I am back looking at folders.  "Osk" and "Stop" icons are on bottom.  I never get a pop-up message asking if I want to be able to run in simulation mode.....I am stumped.

 

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  whitneyk

  Handi Quilter

  • June 28, 2021 14:23

  

  Do you have an icon on your screen or in your download folder for Pro-Stitcher Premium? What happens when you click on it? 

  If you are not able to locate it, please send a help ticket in at www.prostitcher.com .

  Best regards,

  Kristina Whitney

  Handi Quilter Studio Educator

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  Sheryl Burns

  • June 28, 2021 14:46

  Icon on desktop.  When I click it, it runs PSLauncherPremium.exe (I get a pop up asking if I want to allow this app to make changes to device.   I click yes and get green Prostitcher screen briefly and then at bottom of screen there is red 🛑 which says “PsStop”

   

  And it goes no further 

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  Sheryl Burns

  • June 28, 2021 14:51

  Ok - got the "Stop" to open this:

  

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  whitneyk

  Handi Quilter

  • June 28, 2021 14:53

  

  You'll need to send a help ticket in through www.prostitcher.com

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