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top thread getting caught up in bobbin area/MOXI


1 comment

  • whitneyk
    Handi Quilter
    Great answers


    Check to make sure that the long groove of the needle is going down the front and the cut out is at the back.

    If that isn't the problem, please contact HQ technical solutions at 1-877-697-8458.

    Best regards,

    Kristina Whitney

    Handi Quilter Studio Educator


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