When measuring with ProStitcher, the measurement in the software does not match the actual measurement on the quilt. The actual measurement is 97% the the software measurement. The discrepancy is the same for both horizontal and vertical measurements. This is causing issues with the design not matching up to the actual quilt when inputting the length measurement. For example, a 8.5 inch square measured 8.84 x 8.74 in the software. I realize there is some minor discrepancy with lining up the needle on the square lines, but not always that exact amount of difference. We have contacted the local dealer and were told to reinstall the software and update it. Will be trying that, but that does not seem like a fix unless there is a calibration process in the installation of the software. Please any help would be appreciated.
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