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Susan Matzkin

• August 06, 2020 13:42

When I turned my 6 day old Amara w pro stitcher on today it says: USB error checking serial ports. Check USB cable then retry. Nothing looks or feels loose...what do I do? Thanks!

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  whitneyk

  Handi Quilter

  • August 06, 2020 20:45

  

  Susan,

  Make sure that you completely power up the Amara BEFORE turning on the Pro-Stitcher tablet.

  Best regards,

  Kristina Whitney

  Handi Quilter Studio Educator

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