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Prostitcher premium motor disconnects

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3 comments

  • whitneyk
    Handi Quilter
    Great answers

    wpullinen,

    Have you checked to make sure all of your cords are attached securely? If this doesn't solve the issue, please contact technical solutions at 1-877-697-8458 M-F 8-5 MT.

    Best regards,

    Kristina Whitney

    Handi Quilter Studio Educator

    0
  • Alicia Lemon

    Hello! This happened to me a lot last week with my new Amara & new ProStitcher. The wire that connects my ProStitcher didn't have a white clasp to hold it in. HQ sent me a new wire and white clasp. I quilted 4 tops yesterday successfully...but then on the last top, the Lightning Bolt motor error happened again. 

    I unplug the machine when I'm not using it. Why does this happen? Thank you!

    0
  • Alison Addicks

    One of the plugs on my Amara has a clasp - but ti's not white - which plug gets a white clasp?

    I'm on my 8th motor error. Two years of freehand and I added PS for something new to learn this long COVID winter but it is a very steep learning curve with so many bugs.

    0

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