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1 comment

  • whitneyk
    Handi Quilter
    Great answers


    What machine are you on? What version of Pro-Stitcher do you have? This issue has been brought to our attention and it is being worked on. In the meantime, SAVE your design before you start stitching. If the motors disengage, click on the lightning bolt Motors icon in the top right. This will reconnect the motors. You will need to reposition the design before you start stitching again. Here is a list of tutorials on our website. There is one for repositioning after a shut down (even though you didn't actually shut down) that you can use. 

    I apologize for this difficulty. Please watch for future Pro-Stitcher updates.

    Best regards,

    Kristina Whitney

    Handi Quilter Studio Educator


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