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Default Slow Speed for purchased edge to edge designs

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3 comments

  • Kimberly Sandberg

    Dear Jane, 

    Thanks for your question.  You can change the speed of your Pro-Stitcher at any time by selecting the Settings tab, then choosing Opt-Stitch from the ribbon.  In the Sidebar on the right side of your screen, tap the Customize button so it is dark green.  You can now adjust your speed using the slide bar or up and down areas under Speed Percent.  

    Best Regards, 

    Kim Sandberg

    Handi Quilter Studio Educator

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  • jancansew

    As I responded to the email you sent me, this is not the problem. You didn't reply back to me. I know how to change the speed on my machine. I am referring to purchased edge to edge designs that have a default speed digitized into them. Is there a way to override that? I have talked to educators at HQ about it before and was told someone would get back to me about it. I never heard from anyone.

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  • Kimberly Sandberg

    Dear Jancansew, 

    I apologize for not responding to an email from you.  I have been out of the office vacationing with my family.  To help you resolve this issue, please give us a call here in the Education Studio at 877-697-8458, Monday - Friday, 8-5 MDT.  We are not aware of digital designs that have a built in default speed.  Your Pro-Stitcher should always quilt the design at whatever speed, etc you currently have it set at.  We can help you make sure these speeds are set where you would like them to be.  

    Best Regards, 

    Kim Sandberg

    Handi Quilter Studio Educator

    0

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