Pro Stitcher shuts down while quilting

SunnyBrenda

• September 11, 2019 22:05

while quilting, my pro stitcher shuts down several times during a quilting session.  

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  Kimberly Sandberg

  • September 12, 2019 14:28

  Dear SunnyBrenda, 

  I am sorry to hear that you are experiencing this issue.  To resolve it, please update to the latest version of Pro-Stitcher Premium by visiting this link: https://hqprostitcher.com/software-update/#downloads and choosing Premium-Beta and downloading version 19.07.0506.  If this does not resolve the issue, please contact your local Handi Quilter retailer.  

  Best Regards,

  Kim Sandberg

  Handi Quilter Studio Educator

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  Terry Miller

  • November 24, 2019 01:19

  I have the Pro-Stitcher Premium and having the same problem. I have loader the latest update and still stops working,then have to go through all the work to get design reloaded and everything else set to try to finish a quilt.

   

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  Terry Miller

  • November 24, 2019 01:22

  if the problem cannot be resolved how can someone save the work so that when they reboot the program they can get back to where they were and start quilting again?

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