The Prostitcher tablet

Julie Eddy

• September 11, 2019 18:08

When I am starting up my machine and start the tablet up it’s not doing anything so I then shut it all of and start again and then it will come on it just started doing this and it scares me after paying so much and only had it for 2years please help

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  Kimberly Sandberg

  • September 12, 2019 14:31

  Dear Julie, 

  I am sorry to hear that you are having this issue.  If your Pro-Stitcher software does not automatically start, you can always double tap the icon for it on the home screen of your tablet and it will launch the program.  Also, we recommend that youupdate your Pro-Stitcher Premium to the latest version - including the Pre-Install by visiting this link https://hqprostitcher.com/software-update/#downloads and clicking on the Premium Beta tab and then downloading version 19.07.0506. 

  Best Regards, 

  Kim Sandberg

  Handi Quilter Studio Educator

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  Judy Clay

  • September 24, 2019 23:01

  Turn on machine first and after it settles you push the button on your tablet.  I have to hold my button until the little blue light comes on for my machine to come on.

  Judy

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