Skip to main content

HQ Gllide foot

Comments

3 comments

  • Kimberly Sandberg

    Dear June, 

    I am sorry to hear that you are having these problems with your Glide foot.  Please call customer service at 877-697-8458 and discuss your issue about your Glide foot with one of our Customer Relations experts.  We recommend that you do not overtighten the screw - this will prevent the cracking at the top of the foot.  

    Best Regards, 

    Kim Sandberg

    Handi Quilter Studio Educator

    0
  • james otey

    I had the same issue with mine. If you put a very small washer between the screw head and the glide foot prior to inserting and tightening the screw, it spreads the tension around and so far has prevented cracking. I second your opinion about the metal reinforcement. One additional thought, when mine cracked, I put a little CA glue (also called crazy glue) in the crack and pressed it back together with a small pair of pliers, then reinforced the broken area with some strong thread and so far, it has held up.

    0
  • Helene Christensen

    Same problem here. I tried gluing it but it doesn't sit right so it will go in the trash.

    0

Please sign in to leave a comment.

Powered by Zendesk