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prostitcher shuts down

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2 comments

  • Cheryl Duncan

    Maria,

     

    I am sorry you are having issues with your Pro-Stitcher.  Please make sure you are on the latest update of the software for the Pro-Stitcher.  It is version .0501.  This may help with your problem of the machine shutting off.  If you are still having problems please call our Technicial Solutions team at 1-877-697-8458, M-F, 8-5 MDT.

     

    Best regards,

     

    Cheryl Duncan

    Handi Quilter Studio Educator

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  • Terry Miller

    I am having the same problem with pro-stitcher, I did not pay this much money to have these problems. You have to reboot the program then go to all the trouble to reload and setup the design and everything, depending where the program stops it can take hours to get things right and start quilting again only to have it happen again on the same quilt.

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