Beta version 388 shuts down my Acer 12 on my Fusion.

Judy Clay

• April 04, 2019 19:21
• Edited

I've tried loading the Beta version several times.  The first one that came out and now this update .  Doesn't work on my Fusion and i have the Acer 12.  It shuts down my ProStitcher and i have to go to windows to reload it.  But i went back to 466

judy

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  Cheryl Duncan

  • April 04, 2019 18:40

  Judy,

   

  There is a newer beta version of software.  Try downloading the newest version and see if that helps.  If you need further assistance please call our Technical Solutions team at 1-877-697-8458, M-F, 8-5 MDT.

   

  Best regards,

   

  Cheryl Duncan

  Handi Quilter Studio Educator

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  Judy Clay

  • April 04, 2019 19:21
  • Edited

  I do have the latest.   388 and does the same.Typo sorry there is no 288

  judy

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  Kimberly Sandberg

  • April 05, 2019 22:00

  Dear Judy, 

  Please visit hqprostitcher.com and go to Software Updates, then choose Downloads.  We have a new version (00.00.2391) up that will work correctly with your Fusion.  

  Best Regards, 

  Kim Sandberg

  Handi Quilter Studio Educator

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