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Motor error and needle not stitching.

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1 comment

  • Cheryl Duncan

    Dduran,

     

    I am sorry that you are having issues with your HQ Forte and Pro-Stitcher.  Go into your Settings on the Pro-Stitcher, then go to Advanced, then Motors.  Turn your Motor Torque up to 200.  (It is down in the bottom left hand corner). 

    Check all your connections and make sure they are all pushed in securely.  Even though your machine is new make sure you are on the latest version of software.  You should be on .0461.  Also make sure your Forte is updated.

    If you still need assistance please contact your local Retailer.

     

    Best regards,

     

    Cheryl Duncan

    Handi Quilter Studio Educator

     

     

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