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upper thread does not pick-up bobbin thread

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1 comment

  • Cheryl Duncan

    Susan,

     

    Make sure your needle is in correctly and that the long groove is down the front.  Also check and make sure it is all the way up in the needle bar.  Check to see if your needle if hitting your hook assembly when it is the lowest position. Also, check and make sure it is threaded through the thread uptake arm.  

    If you are still having problems please call our Education team at 1-877-697-8458, M-F, 9-5 MST.

     

    Best regards,

    Cheryl Duncan

    Handi Quilter Studio Educator

    0

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